China Outside China 19 August 2025 China’s biggest delivery app brings its disruptive playbook to Brazil Meituan’s arrival is likely to transform the delivery industry — which has already seen the unlikely partnership between rivals Uber and iFood. By Gabriel Daros
Labor 14 March 2024 Gig workers on delivery apps rent accounts to get around bans Gig work platforms prohibit the rental of accounts but the practice has become a popular — and risky — way to sidestep bans. By Laís Martins and Daniela Dib
Regional Champions 20 February 2024 Brazil’s delivery leader opened a facility for assaulted workers. No one’s shown up IFood opened the help hub following outcry from workers dealing with harassment in Rio de Janeiro. Most can’t make the long journey to seek assistance. By Leonardo Coelho and Laís Martins
Labor 4 December 2023 Unleash the bololô: Masses of delivery workers set off horns and fireworks at bad customers’ homes In Brazil, workers protest nasty customers with bikes, horns, and fireworks. By Laís Martins
Labor 22 November 2023 Brazil’s politicians, unions, and workers can’t agree on how to protect gig labor Brazil’s president promised an ambitious plan to regulate gig work. Experts fear the new rules make things worse. By Laís Martins
Labor 26 September 2023 Underage gig workers keep outsmarting facial recognition In Brazil, delivery apps are now asking customers to report child delivery workers. By Laís Martins
Labor 31 August 2023 Come downstairs or we’ll eat your order, delivery workers tell customers Brazilian delivery workers take their fight to get app users to pick up their orders to local legislatures. By Laís Martins
Labor 13 July 2023 Delivery riders are fighting each other over bike-shares in Brazil Almost half the riders from Brazil’s largest delivery app now use city bikes to get around. By Laís Martins
Labor 5 July 2023 Overworked and unable to quit: Delivery drivers in Brazil found something worse than gig work Trapped in a subcontracting nightmare, some delivery drivers are facing grueling hours, low pay, and no control over their work. By Laís Martins
Labor 22 June 2023 Phone thieves in Brazil have an easy target: Gig workers Losing a phone can devastate gig workers’ ability to make a living, while the apps they work for provide little support. By Laís Martins
Latin America Newsletter 21 June 2023 Last-mile delivery is so normalized that we can’t see the endgame approaching Latin American delivery businesses are now entering a new phase of consolidation into their own local fiefdoms. By Alex González Ormerod
Apps of the World 16 June 2023 A coupon-crazy Brazilian app figured out how to beat Uber Eats Out-discounting competitors: iFood’s bid to become Latin America's last-mile delivery king. By Marília Marasciulo