Rappi

Rappi, a Colombian company, has been providing delivery services across most Latin American countries since 2015.

Featured Author

Daniela Dib

Daniela Dib is a freelance journalist based in Mexico City covering business and technology in Latin America. She was previously a Rest of World reporter.

Daniela Dib has written 8 articles about Rappi.

Latest Story

A photograph showing the front of a building with signage for a company called Nippy.

Regional Champions 15 April 2024

The startup offering free toilets and coffee for delivery workers — in exchange for their data

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Latest Stories

A person sitting at a desk in front of a large monitor, with their head resting on their hands, in a dimly-lit room filled with other workstations. Overlay features include a recording timer and battery indicator on the screen.

Labor 3 June 2025

VC money is fueling a global boom in worker surveillance tech

A funding surge has given rise to technologies to track, analyze and manage workers — often in countries with little regulation.

By Gayathri Vaidyanathan

Gig Workers Rising 19 November 2024

Mexico’s women gig workers are making a dangerous job safer

Women delivery workers are pushing for protection from gender-based violence, creating safe meeting spots and WhatsApp support groups, and fighting for legal protections.

By Rest of World

Regional Champions 15 April 2024

The startup offering free toilets and coffee for delivery workers — in exchange for their data

Argentine startup Nippy aggregates data from gig workers and sells it to companies like Mastercard and Movistar, who in turn offer workers their services.

By Daniela Dib

A photo showing a large orange Rappi delivery bag on the back of a motorbike, parked alongside other bikes.

Regional Champions 18 March 2024

Pay to work: Rappi now charges delivery drivers in Brazil a weekly fee

In January, the Colombian delivery giant implemented a $2.40 weekly fee for delivery workers in Brazil to use the app.

By Laís Martins

A group of Rappi delivery men are seated and using their cell phones.

Regional Champions 30 January 2024

Rappi drivers say a public defender’s office for gig workers is useless, not neutral

Delivery drivers in Colombia question the new mediator's impartiality, integrity, and efficacy at defending their labor rights.

By Sophie Foggin and Laís Martins

An illustration of a portrait in green hue with delivery bikes over the eyes and horns along the sides.

Labor 4 December 2023

Unleash the bololô: Masses of delivery workers set off horns and fireworks at bad customers’ homes

In Brazil, workers protest nasty customers with bikes, horns, and fireworks.

By Laís Martins

A photo showing people cheering during a rally outdoors.

Politics 18 October 2023

Argentina’s gig workers are rallying against regulation — and supporting the libertarian candidate

Courted by Javier Milei and his party, delivery workers worry about new regulations on gig platforms.

By Lucía Cholakian Herrera and Facundo Iglesia

The illustration shows a black and white silhouette of boy's face, with a miniature delivery bike eclipsing his right eye creating a wide triangular white colour beam behind it, against a bright green and black textured background.

Labor 26 September 2023

Underage gig workers keep outsmarting facial recognition

In Brazil, delivery apps are now asking customers to report child delivery workers.

By Laís Martins

An illustration of a person wearing a red jacket, staring up at a large apartment complex.

Labor 31 August 2023

Come downstairs or we’ll eat your order, delivery workers tell customers

Brazilian delivery workers take their fight to get app users to pick up their orders to local legislatures.

By Laís Martins

A photo of a broken car window with a bright light shining through it.

Labor 22 June 2023

Phone thieves in Brazil have an easy target: Gig workers

Losing a phone can devastate gig workers’ ability to make a living, while the apps they work for provide little support.

By Laís Martins

A photo of a delivery rider cycling with a blurred background of the street.

Latin America Newsletter 21 June 2023

Last-mile delivery is so normalized that we can’t see the endgame approaching

Latin American delivery businesses are now entering a new phase of consolidation into their own local fiefdoms.

By Alex González Ormerod

A collage of screenshots from the iFood app in Brazil over a pink background and green diacritics.

Apps of the World 16 June 2023

A coupon-crazy Brazilian app figured out how to beat Uber Eats

Out-discounting competitors: iFood’s bid to become Latin America's last-mile delivery king.

By Marília Marasciulo